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FAQs
Have a question about Ohmni telepresence robots, robot products and peripherals, or our telepresence robot services in Australia and New Zealand? There’s a good chance the answer is right here. Select from the FAQs below to find your answer.
Ohmni Telepresence Robot
Is Ohmni telepresence robot certified?
How much does Ohmni telepresence robot cost?
Why Ohmni telepresence robot?
Using Ohmni Telepresence Robot
How do I share access to my Ohmni telepresence robot?
Can I connect to an Ohmni telepresence robot using a video conferencing client/device from another vendor?
Does Ohmni telepresence robot require updates? If so, how do I get them?
Can Ohmni telepresence robot be used outside?
Will Ohmni telepresence robot work without a network connection?
How much bandwidth does an Ohmni virtual presence device require?
Can I connect Ohmni telepresence robot to a 4G LTE network?
Can anyone connect to an Ohmni telepresence robot?
Can Ohmni telepresence robot go up or down stairs?
Can I drive Ohmni telepresence robot into an elevator?
Can more than one person drive the virtual presence device at the same time?
What are the steps required to get Ohmni telepresence robot going for the first time?
Purchasing Ohmni Telepresence Robot
What does shipping cost?
How do I track my order?
How do I place an order?
What is your return policy?
Do you offer a rigid shipping case?
Does Ohmni telepresence robot come with a warranty?
How long does it take to receive an Ohmni telepresence robot after placing my order?
Are volume discounts available?
What are the shipping fees?
Can I customise Ohmni telepresence robot with a logo?
What colors can I choose from?
How can I schedule a demo?
Ohmni Robot Specifications
What are the full specs for the Ohmni Telepresence Robot?
What’s the resolution of our video call camera?
How fast does an Ohmni Robot go?
How much power does Ohmni Telepresence Robot draw while charging?
Can I connect the charging dock into 110V and 220V power outlets?
How long does the battery last and how long does it take to recharge?
What are the dimensions and weight of the shipping package?
What are the dimensions and weight of the Ohmni telepresence robot?
Is this an iPad robot? What is the difference between an iPad robot and your robot?
Why do you call it a telepresence robot?
Why do you call a virtual presence device a telepresence robot?
Ohmni Telepresence Robot Features
Do you have a version for developers so that I can customise Ohmni telepresence robot? Is there an SDK available?
Can I manage multiple Ohmni robots at the same time?
Does Ohmni robot have Bluetooth capabilities?
Can Ohmni robot fall over?
Is Ohmni telepresence robot a balancing robot?
Where is Ohmni telepresence robot made?
What do I need to connect to Ohmni robot? What device can I use to drive it?
Does Ohmni telepresence robot dock itself?
Do I have to install any software?
Ohmni Telepresence Robot Privacy Security & Support
Does Robots4Good provide technical support?
What are your support hours?
Do you have a help desk?
Is Ohmni telepresence robot HIPAA compliant?
Is Ohmni telepresence robot secure?
Can I record my visit or call on Ohmni telepresence robot?
Who is Robots4Good?
The leading provider of robots as a service, Robots4Good is the exclusive supplier of Ohmni telepresence robots and services in Australia and New Zealand for business, manufacturing, schools, hospitals, disability and aged care settings.
We have decades of know-how in leading socially-driven ventures that use innovative technology for scalable solutions, including experience in running telepresence robots-as-a-service in Australia since 2017 - work from anywhere, virtual care in ageing, disability, education and health.
© 2018-2022 Robots4Good & OhmniLabs | Ohmni Telepresence Robots Australia & New Zealand Exclusively | Terms | Privacy
37 Constitution Avenue, Reid, ACT 2600 Australia | ABN 66 630 635 719 | Mon-Sat 9am-6pm | Call 1300 937 744